Terms & Conditions of Sale
For the purpose of these conditions “Glazing Innovations” means Glazing Innovations and its successors in title or assigns; and the “Customer” means the person, from or Company placing an order with Glazing Innovations.
Glazing Innovations, reserves the right not to enter into a contract with a Customer where that Customers creditworthiness is not approved by Glazing Innovations .Where a contract has been entered into prior to all usual investigations the Customers credit having been completed, then if such investigations into when complete prove to be unsatisfactory to Glazing Innovations, then Glazing Innovations reserves the right to rescind such contract and the customer hereby acknowledges that Glazing Innovations, is under no obligation, legal or otherwise, as a result of such rescission to the customer, it’s sub-contractors or any other third party in respect thereof.
All orders are accepted subject to these terms and conditions which prevail over any conflicting terms and conditions of the customer unless otherwise specifically agreed in writing by Glazing Innovations. Acceptance of any order or estimate from Glazing Innovations, shall be deemed to be an acknowledgment that any terms and conditions which may be endorsed on or annexed to, or contained in such acceptance or which in any way or manner seeks to revise amend or supersede these conditions howsoever shall not apply in so far as such revision amendment or suppression is specifically agreed by Glazing Innovations, in writing. Consequently any order placed with Glazing Innovations, is deemed to create a binding agreement between Glazing Innovations and the customer incorporating these terms and conditions whether specifically accepted or otherwise. Glazing Innovations reserves the right to decline to produce repeats in construction, which in Glazing Innovations reasonable opinion or experience has shown to be unsound or which is regarded as obsolete.
4. Order Acknowledgement
The Customer is responsible to specify its requirements clearly on its order. Once an order is agreed via Email, production will commence and the customer shall not be entitled to reject the product or service provided by Glazing Innovations on the basis that it is not as ordered unless there is an obvious difference between the order and the product or service supplied.
i. Amendments to orders will only be accepted in writing and may be subject to an administration charge at the discretion of Glazing Innovations.
ii. Cancellation of any order will only be accepted without charge provided that no work has been done nor any special materials ordered which cannot be cancelled without cost to Glazing Innovations. Work carried out prior to cancellation will be charge on quantum merit basis save, that cancellation shall not be accepted on any order which has been substantially completed – if a site survey has been conducted, Glazing Innovations have the right to charge for this service too.
All of our goods are bespoke, made to measure & do not come under the 14 Day cooling off period.
Any estimate submitted (unless otherwise expressly stated) is conditional upon acceptance in writing by the customer within thirty days of submission and may be liable to withdraw or alteration without notice at any time before acceptance. All estimates are based upon all work being carried out in normal working hours, any waiting time, expenses, additional visits or overtime which is instructed, requested or made necessary by others for any reason whatsoever shall be charge additionally. Glazing Innovations offer quotations without design obligation.
Unless an estimate has been given by Glazing Innovations and accepted under terms of condition 6 hereof:
i. Prices charged will be those ruling at the day of delivery.
ii. Prices are issued subject to review without prior notification.
iii. All products are sold subject to VAT at the rate chargeable at the day of delivery. iv. In the event that Glazing Innovations incurs additional costs of labour or transport over and above those provided for in any estimate then Glazing Innovations shall in its absolute discretion have the right to increase the contract price as indicated on the relevant estimate by the amount of such increased costs.
v. Suitability of glass specification is the responsibility of the Customer and must be checked by others before order
vi. Non-Standard delivery to be agreed on application please notify us if you need this included on your estimate.
i. Delivery & installation dates are given in good faith but are approximate only and no liability or blame will be accepted in the event of late delivery being caused by circumstances beyond Glazing Innovations immediate control.
ii. Delivery will normally be made by Glazing Innovations. Or its agent carriers to the customer. Delivery to site will only be affected by special arrangement between Glazing Innovations and the customer for which Glazing Innovations, reserves the right to make additional charge. iii. All goods should be examined by the customer immediately upon receipt. iv. The signature by the customer or its employee or agent on the delivery note will be deemed to constitute acceptance by the customer of the goods in good condition and conforming in all aspects with the order.
v. Should any defects be found to the glass or installation; Glazing Innovations must be notified in writing within 3 days of the delivery or Installation.
Payment terms will be subject to a Proforma Invoice, unless agreed by Glazing Innovations.
If an unpaid Invoice remains unpaid for a period of 7 Days, this will be passed on to our 3rd party collection Company, this will incur addition charges by the 3rd party collections company.
Glazing Innovations have the right to collect, or remove any unpaid products, to which we have not received payment for, without notice.